Frequently asked questions

How does the Mobile app work?


Our systems will process anonymous location history data on your mobile device. Location sharing allows us to calculate whether you have been in the same place as a positive COVID-19 person for a significant period of time. Data collection is governed by the existing General Terms and Conditions for data processing and may be terminated at any time. The data will be stored with us, we will not share it with anyone and we will delete it from our servers after the pany.




Will I see sick people on the map?


You will not see. The system works with location history. If we think you could be in the same place as a person who tested positive, we will send you a message. We cannot reveal the identities of positively tested people or show their current location.




When will you let me know?


If we believe that you may have been in the vicinity of a person who has been tested positive for COVID-19 for a significant period of time, we may notify you of possible contact.




Why do you say "probable contact"?


Because technology has its limits. Location data may not work in buildings, subways, etc. Therefore, please consider for yourself whether contact with a positively tested person can really occur. If this happens, we recommend that you contact experts and isolate yourself.




Where do you get data for positive tests?


We are working hard to get data from all the actors working together to stop the pandemic. At the same time, we call on all positively tested people to work directly with us. As a result, it is not necessary for the data to be transmitted through different subjects and we can take care of their confidentiality.




Do I use mobile data?


You must have your mobile data turned on to share your location. The application uses only a minimal amount of data.




Can you assure me that I do not have a coronavirus?


Unfortunately no. The whole system is based on the voluntary cooperation of positive test subjects and by its nature cannot be 100% reliable. But the application can be a valuable tool in fighting the spread of the virus.




Can you assure me that I do not have a coronavirus?


Unfortunately no. The whole system is based on the voluntary cooperation of positive test subjects and by its nature cannot be 100% reliable. But the application can be a valuable tool in fighting the spread of the virus.




What if I already have a coronavirus?


We ask all patients to cooperate. You will help us with your consent to data processing. Please fill in the information in our mobile application. Together we can stop the transmission of the coronavirus. Thank you!




Will anyone make money from my data?


No. This is a non-profit application. This app was created for free to help deal with the pandemic. The application is and will always be free, and all data provided by you will not be used for commercial purposes.